Painters Serving Rochester, NY's Eastern Suburbs
Bates Brothers Painting serves Rochester, Pittsford, Brighton, and Victor, and surrounding eastern-suburb communities. A deliberately focused service area, run by owner Max Bates, backed by written warranties on every project.
The Eastern Suburbs at a Glance
The service area covers approximately a 20-mile radius on the east side of Rochester, running from Brighton in the west to Victor and Honeoye Falls in the south. That footprint is not a marketing radius chosen for advertising purposes. It's the actual driving-time reach of a small, owner-led operation that shows up when it said it would.
The Full Service Area
Cities We Paint
Bates Brothers Painting is deliberately focused on the east side of Rochester and the towns that ring it. Each city gets a dedicated page with local detail about the housing stock, common exterior surfaces, and what a typical Bates Brothers project looks like in that neighborhood.
The east side of Rochester and the surrounding neighborhoods. Housing stock runs the full range, from older established homes to newer builds. Metro-core ZIPs are outside the current service area; the Rochester page has the full coverage detail.
The anchor suburb. Larger colonials, cedar shake exteriors, mature trees, and the eastern-suburb market with the highest concentration of Bates Brothers projects to date.
Older established housing stock, historic homes with original gumwood interior trim, and brick-and-clapboard exteriors that need careful, considered work.
Explore Painters in Brighton, NY →
Newer larger properties on larger lots. Mix of vinyl and cedar exteriors, and homeowners planning long-term maintenance rather than one-off projects.
Focused on Purpose, Not on Coverage Maps
A lot of contractors advertise a service radius that goes well beyond what they can actually cover well. It looks better on paper. It captures more leads. And it means they can't respond in season when the phone is ringing and the crews are already booked three suburbs away.
Bates Brothers made the opposite call. The service area is smaller on purpose. Small enough that Max can walk every estimate personally without letting the schedule slip. Small enough that the response time on inquiries stays reasonable during peak season. Small enough that the owner can actually be on every project through the length of the job.
The homes in these communities are also part of why the footprint is what it is. Cedar shake and cedar siding show up on colonials across Pittsford. Older gumwood trim and brick-and-clapboard exteriors define stretches of Brighton. Fairport has homes near the Erie Canal that predate half of what surrounds them, alongside newer suburban developments. Victor and Honeoye Falls have larger properties, longer driveways, and homeowners planning long-term maintenance rather than reactive fixes. Each of these markets rewards a contractor who knows the local housing stock and shows up when they said they would.
The trade-off is worth it. Homeowners across the eastern suburbs get an operation that shows up, communicates, and finishes the project the way it was promised. That's the whole reason Bates Brothers keeps the footprint the size it is.
The Owner You'll Actually Work With
Max Bates, Serving the Eastern Suburbs Personally
Max Bates founded Bates Brothers Painting in 2023 after years working on other painting crews in the Rochester area. He's a homeowner himself on the east side, which is part of the reason the service area is what it is. This is where he lives and where he knows the housing stock, the weather patterns, and the way projects actually run in this market.
On every project across the service area, Max walks the initial estimate personally. He sets the schedule, walks the finished work with you, and hands you the written warranty at completion. Our team is on-site through the day-to-day painting with Max staying involved throughout.
Backed in Writing
Every Service Area Gets the Same Warranty
Whichever city you're in across the service area, the warranty commitment is identical. Every exterior project comes with a written 5-year warranty. Every interior project comes with a written 3-year warranty. Both are handed to you in person at the final walkthrough, signed by Max, and issued in your name.
If a covered finish fails inside the warranty window, someone from Bates Brothers is the one who comes back and takes care of it. No third-party program, no franchise call center, no runaround because your project was in the "wrong" city.
Frequently Asked Questions

